- NDIS Eligibility Criteria: Who Is Eligible For NDIS Services?
Are you wondering if you or a loved one qualifies for NDIS support? Understanding the eligibility requirements for the National Disability Insurance Scheme can feel overwhelming, but it doesn’t have to be. The NDIS provides essential funding and support to Australians living with permanent and significant disabilities, helping them achieve greater independence and participate fully in their communities.
Let’s break down the NDIS eligibility criteria in simple terms, explore who can apply, and discuss common reasons why applications might be declined. This comprehensive guide will help you navigate the process with confidence.
What is NDIS Eligibility?
NDIS eligibility determines whether you qualify for funding and support through Australia’s National Disability Insurance Scheme. Unlike other support systems, NDIS eligibility isn’t based solely on having a disability diagnosis. Instead, the scheme takes a holistic assessment approach that examines how your disability impacts your ability to participate in daily life.
The NDIS operates on a person-centred approach, meaning that eligibility and support plans are specifically tailored to each participant’s unique goals, needs, and circumstances. This individualised system ensures that those who receive support get the right level of assistance to help them live more independently and achieve their personal objectives.
To be considered eligible, you must demonstrate that you have a permanent disability that substantially impacts your functional capacity in everyday activities. The assessment process, conducted by the National Disability Insurance Agency (NDIA), considers both the nature and impact of your disability on your daily life.
Requirements to be Eligible for NDIS Services
To access NDIS funding, you must meet three core requirements: age, residency, and disability criteria. All three requirements must be satisfied to gain access to the scheme.
1. Age Requirements
You must be under 65 years of age when you first apply to the NDIS. This age requirement is designed to ensure that support is provided to those who will benefit most from early intervention and long-term assistance.
However, there are important nuances to consider:
- Children under 9 years old access support through the Early Childhood Approach, which includes early intervention services designed specifically for young children with developmental delays or disabilities
- If you become an NDIS participant before turning 65, you can continue receiving services from the scheme for as long as it meets your needs.
- People aged 66 and above who haven’t previously accessed NDIS funding are directed to other government-funded aged care programs.
The age requirement recognises that different life stages require different types of support, with the NDIS focusing primarily on working-age adults and children who can benefit from long-term disability support.
2. Residency Requirements
You must live in Australia and meet one of the following residency criteria:
- Be an Australian citizen
- Hold a permanent visa
- Hold a Protected Special Category Visa (available only to some New Zealand citizens)
When confirming your Australian residency, the NDIS considers several factors:
- Your living situation and permanent accommodation
- Where your immediate family lives and your face-to-face interactions with them
- Whether you work in Australia
- Ownership of property or assets in Australia and possession of an Australian bank account
- Frequency and duration of overseas travel
While you can work overseas or take holidays, you need to demonstrate a long-term and meaningful connection to living in Australia. You’ll need to provide evidence of your residency status, which can include consent for the NDIS to access your Centrelink records or other associated information.
3. Disability Requirements
The disability requirements are the most complex aspect of NDIS eligibility. To meet these requirements, you must demonstrate all of the following:
Your disability is caused by an impairment that falls into one or more of these categories:
- Intellectual impairment – affecting how you speak, listen, read, write, solve problems, and process information
- Cognitive impairment – impacting how you think, learn, make decisions, and pay attention
- Neurological impairment – affecting your body’s nervous system functions
- Sensory impairment – impacting how you see or hear
- Physical impairment – affecting your ability to move parts of your body
- Psychosocial impairment – where mental health conditions reduce your capacity for daily life activities
Your impairment is likely to be permanent, meaning it will likely affect you for the rest of your life, even after exploring appropriate treatment options. The NDIS considers whether there are any medical, clinical, or other treatments likely to remedy the impairment.
Your impairment substantially reduces your functional capacity to undertake one or more of these six key areas:
- Communication – being understood and understanding others through speech, writing, or sign language
- Social interaction – making friends, interacting with the community, and managing emotions in social contexts
- Learning – understanding and remembering information, learning new skills
- Mobility – moving around your home and community, getting in and out of bed or chairs
- Self-care – personal hygiene, dressing, eating
- Self-management – organising daily tasks, making decisions, managing responsibilities
Who Can Apply for NDIS Services?
Several groups of people can apply for NDIS services, depending on their specific circumstances and needs.
Adults with permanent disabilities who meet the age, residency, and disability requirements can apply for comprehensive NDIS support. This includes individuals with conditions affecting their physical, intellectual, sensory, neurological, or psychosocial functioning.
Children and young people have specific pathways depending on their age:
- Children aged 0-8 years can access support through the Early Childhood Approach, which focuses on early intervention to maximise developmental outcomes.
- People aged 9-65 years apply through the standard NDIS pathway
Families and carers can apply on behalf of their loved ones, particularly for children or adults who may need assistance with the application process. Parents, guardians, or nominated representatives can help progress NDIS applications by providing the necessary evidence and documentation.
People with List A conditions have a streamlined application process. Individuals diagnosed with List A medical conditions are likely to meet NDIS disability requirements automatically. These conditions inherently cause permanent impairment and substantially reduced functional capacity, including:
- Intellectual disability (moderate, severe, or profound)
- Autism Spectrum Disorder (Level 2 or 3)
- Down syndrome
- Severe cerebral palsy (GMFCS Levels 3, 4, or 5)
- Permanent blindness or significant hearing loss
- Spinal cord injuries resulting in paraplegia or quadriplegia
People seeking early intervention may also be eligible if they can demonstrate that receiving NDIS support now will improve their capacity in the future and prevent deterioration. This is particularly relevant for children with developmental delays who may not currently meet the full disability requirements but would benefit from early support.
Common Reasons People Don’t Meet the Eligibility Requirements
Understanding why NDIS applications are declined can help you prepare a stronger application. Here are the most frequent reasons for rejection:
- Insufficient Evidence is the leading cause of application rejection. This occurs when:
- You haven’t provided enough medical or functional evidence to demonstrate your disability’s impact.
- The information or reports you’ve submitted are too old or lack sufficient detail.
- Documentation isn’t in the right format or doesn’t address reduced functional capacity as required.
- Medical reports focus only on diagnosis rather than functional impact.
- Not Meeting Disability Requirements happens when:
- Your disability isn’t considered permanent or likely to be permanent.
- Your condition doesn’t significantly affect your ability to perform everyday activities.
- You don’t meet the criteria for substantially reduced functional capacity in the six key areas.
- Your impairment is deemed treatable or temporary.
- Age-Related Ineligibility affects those who:
- Are over 65 years old when first applying (unless in exceptional circumstances).
- Don’t meet specific age criteria for early intervention programs.
- Residency Issues can lead to rejection if you:
- Don’t hold the required citizenship, permanent visa, or Protected Special Category Visa status.
- Cannot demonstrate sufficient connection to living in Australia.
- Lack proper documentation proving your residency status.
Incomplete Documentation causes applications to fail when:
- Required forms aren’t completed properly.
- Essential medical reports or assessments are missing.
- Identity or residency proof isn’t provided.
- Applications contain errors or follow incorrect procedures.
Accessing Other Support Systems may affect eligibility if:
- You’re already receiving adequate support through health or mental health systems.
- The NDIS determines that your needs are better met through mainstream services.
- Other government programs can appropriately address your support requirements.
Early Intervention Criteria Not Met applies when:
- The NDIS determines that your condition doesn’t require early intervention services.
- Evidence doesn’t show that early support would prevent future deterioration.
- Your situation doesn’t demonstrate potential for improved outcomes with intervention.
What if my NDIS Application is Rejected?
If your application is rejected, don’t lose hope. You have several options, including requesting an internal review of the decision, submitting additional evidence, or reapplying with stronger documentation. Many successful NDIS participants have had initial applications declined before ultimately gaining access to the scheme.
Conclusion
Understanding NDIS eligibility comes down to three essentials: being under 65, meeting residency requirements, and having a permanent disability that significantly affects your daily life. It’s not just about a diagnosis—it’s about showing how your condition impacts communication, mobility, self-care, and social participation. With the right medical evidence and preparation, your chances of accessing the right support increase greatly.
Even if your first application isn’t accepted, it’s not the end. Many participants succeed by providing stronger documentation or working with professionals who understand the process. The NDIS is designed to help Australians with disabilities live more independently and achieve their goals—and the right guidance can make all the difference.
That’s where SKP Care comes in. As a trusted, registered NDIS provider, SKP Care offers tailored support services that empower children, youth, and adults to thrive at home and in their communities. Whether you need personal care, life-skill development, or assistance with community participation, their dedicated team is here to help. Visit skpcare.com.au today and take the first step toward a more independent and fulfilling life.


